Where I’ve been…

Sr. Technical Product Manager – Air

As a Senior Technical Product Manager, my primary role is to translate high-level product requirements into actionable development stories.
Drive complex initiatives that require realignment of business processes and product functionality in order to increase product adoption.

Co-Founder

As co-founder of Inspiring Agility, my mission was to connect, empower and inspire the local Agile communities across the US starting with Atlanta.
As an organizer for Agile Day Atlanta, it was my mission to bring local Agile voices together to help share knowledge through story and networking.

Enterprise Product Agility Coach

As a Product Agility Coach my focus was on cultivating end-user empathy, problem solving mindsets, and strengthen product and development teams in order to help them deliver valuable outcomes our clients/customers depend on.

Manager, Product Delivery

Primary owner for Fiserv’s E-Commerce B2B, B2C, and B2B2C Bank Solutions which include Retail Online/Business Online/ACH/Wire Transfer/Access Management applications for Financial Institution Customers.
Team Leader for five direct reports located remotely within the US and abroad (India).
Primary focus on the Agile transformation of a single team of Business Analysts toward Product-minded Product Owners utilizing behavioral and strategic mindsets from across the product space.

Sr. Product Delivery Manager (Product Owner)

Delivery owner for one of Cox Automotive’s branded properties within a recent SAFE-like agile environment.
Ownership of product backlog including definition of features and stories.
Product roadmap development include sequencing.
Promotion of the Product Agility framework through development and accountability of evidence-based product focused success metrics.

IT Product Manager – Products & Purchasing

Delivered and managed CareerBuilder’s Purchasing & Products Infrastructure within a very mature Agile/Scrum environment.
Product Owner for infrastructure development and support of in-house purchasing & product focused API’s and associated web services migration efforts within a dedicated scrum-based development team.
Working directly with stakeholders and users to define problem statements and determine customer needs.
Defined of success criteria and measurable KPIs to evaluate solution effectiveness.
Ownership of product backlog including definition of epics, features and stories.
Product roadmap development include sequencing.

Senior Product Manager – Consumer & Ad Product

Developed, optimized, and supported both current and new integrated and display ad products/platforms
Liaison as Product Owner with a fully remote development team which utilizes Scrum to coordinate delivery of direct consumer and consumer related ad product initiatives.
Defined success criteria and measurable KPIs to evaluate solution effectiveness.
Performed market research to identify new product offerings with input from external customers, internal customers and site visitors.

Sr. Business Analyst – Newspaper

Defined and documented project scope and requirements alongside key members of the Newspaper team (UX/DEV/PMO) execute new solutions as well as improvements to existing solutions.
Served as part key member of the Product Owner group within a fully migrated Agile (Scrum) team coordinating the needs of the business into functional user stories.
Coordinated market research for specific initiatives related to Newspaper program e-commerce with access metering for paid content subscribers.
Maintained vendor management and SME responsibilities for CMG’s shared Event vendor/platform for TV, Radio, and Newspaper digital teams.

Technical Product Manager – Radio

Served as an SME and vendor relationship liaison for the various aspects of CMG’s Digital Radio solutions including but not limited to: Streaming Audio, Metrics (Nielsen), and content aggregation mobile applications (iHeart, Tunein, and LDR – Listener Driven Radio)
Served as part key member of the Product Owner group within a fully migrated Agile (Scrum) team coordinating vendor capabilities against the the primary Business Owner’s needs.
Defined success criteria and measurable KPIs to evaluate solution
Defined and document scope and requirements alongside key members of the Radio Product Owner team (UX/BA/PMO) to design new product and improve existing ones.

Digital Solutions Manager – Events & Streaming Audio Platforms

Provided full lifecycle management including definition and execution of a unified product roadmap for CMG’s Events and Streaming Audio platforms within an Agile (Lean) development environment.
Defined success criteria and measurable KPIs to evaluate solution effectiveness.
Defined and document scope and requirements for new solutions and improvements to existing solutions with input from operational stakeholders and internal SMEs.
Partnered with the Strategy team to share ideas, collaborate on strategic direction and priorities, and define paths and timelines for execution.

Sr. Lead – Emerging Technologies & Solutions

Worked closely and advise revenue focused product manager with the vendor evaluation process.
Managed vendor on-boarding efforts from contract negotiation through project completion.
Served as subject matter expert for vendor interface training with sales teams in the market as well as provide
comprehensive product support for current and new advertising systems/vendors.
Managed current and new vendor roadmaps primarily focused on pushing API growth and functionality around reporting initiatives for the Advertising Operations group.

Product Manager – Classifieds

Served as a subject matter expert for classifieds verticals for all Cox Media Group digital entities (Television, Radio, and Newspaper).
Solicited sales team and customer feedback for product development initiatives.
Collaborated with in-house project management & development teams on current vendor integration efforts for all classifieds verticals.
Managed review of vendor API’s (Monster, Autotrader, DTI) against business needs, determined level of integration while managing project timelines and overall product roadmap.

Sr. Technical Lead – Campaign Management

Worked with internal groups to determine technical requirements for emerging products.
Developed integration paths with TMP proprietary products that leveraged vendor (ATS vendors) available API’s and applicant workflow points of integration.
Troubleshot API related issues with our various integration partners while working closely with partner provided development resources to ensure timely resolution.
Assisted in research and expansion into new ROI technology to meet client needs.

Chad Mullinax